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We’d love to hear from you! For questions, quotes, or custom requests, reach out to us at darien@custompatchvendor.shop or fill out our easy contact form. Our team is here to help make your ideas a reality!
FAQs
Explore common inquiries about our services, products, and ordering process below.
Typically you will receive a response via email from us within the hour. If you submit a quote during hours we are closed, within five minutes, you will receive an automated quote in your inbox that reflects our guaranteed best price. There will be a link in this email to approve the quoted price and convert your quote into an order. If you have questions about your quote, you can respond to the email, and if it’s during normal business hours, one of our patch specialists will get back to you that same day.
You will receive an artwork mock-up within 3-5 business days. Once you approve this, we will send your design to our production team, who will produce a sewn sample for your approval, which will be emailed to you within 3-5 days business days. If you supply finished artwork, we will immediately begin producing your sample, thus shaving 3-5 days off the entire process.
Yes. Once you approve your artwork, we will send your design to our production team, who will produce a sewn sample for your approval, which will be emailed to you within 3-5 days business days. We will not proceed to full production until after you approve this sample.
The production time for embroidered and woven patches is 10-12 business days after you approve your sewn sample. Please ensure you provide us with the date you need your patches in-hand at the very beginning of the process when you request your quote. Otherwise, we cannot guarantee an exact delivery date. Pins and PVC patches typically take 15-20 business days. Production time for all other custom products falls within a 7-14 business day range.
Many factors influence pricing, however, the base price is determined by size and quantity. The larger your patches, the more they will cost per piece. Conversely, the more patches you order, the less they will cost per piece. Certain other less common factors can add to the price, including, but not limited to: 100% embroidery, more than nine colors, backings other than plastic, specialty threads, and more.
We have over 300 different thread color choices. We will take your Pantone, Maderia, Isacord, or Robinson Anton color and choose the closest match to one of our available thread colors.
Our patches can withstand multiple wash cycles without fading, and often outlast standard garments as long as bleach is not used.
Custom Patch Trusted Vendor offers the highest quality embroidered patches in the industry. We work hard to see that all of our customers receive their order on time and correctly. Here are a few things you should know in order to ensure a you have a great experience working with Custom Patch Trusted Vendor’s Specialists!